Terms & Conditions
Acceptance of Terms And Conditions
These
Terms And Conditions govern your use of all of our products and our
website. By using our website and purchasing our products you accept and
agree to be bound by these Terms And Conditions. If you have any
questions or concerns about the terms of this agreement, please call us
at . If you do not agree to these Terms And Conditions,
you may not use our products or website.
These “Terms And
Conditions” are an ongoing legal contract between you individually, or a
company that you represent and Wilmington Spy Shop and apply to your use of our products and website. These Terms And Conditions affect your
rights and you should read them carefully.
Changes to Terms & Conditions
Wilmington Spy Shop reserves the right, with or without notice to you, to change these
Terms And Conditions in our sole and absolute discretion. The most
current version of these Terms of Use can be reviewed by clicking on the
"Terms And Conditions" located at the bottom of the website. The most
current version of the Terms And Conditions will supersede all previous
versions. Your use of the WilmingtonSpyShop.com website and its sub-domains
or continued use of our service after changes are made means that you
agree to be bound by such changes.
Shipping To An Address Other Than Your Billing Address
If
an order is being shipped to an address different from billing address,
we reserve the right to hold an order for further verification. Please,
provide a valid phone number in case we have to call you to verify a
purchase. Those who commit credit card fraud will be prosecuted to the
fullest extent of the law. Also, depending on the dollar amount of your
order, we may require a signature when shipping a package.
If the
signature is required, you will be notified via email. If you are unable
to be at the shipping location when the package arrives, contact
shipping company directly to arrange for your package to be picked up.
If a package will be returned back to us as undeliverable, you will be
charged shipping and restocking fee.
All shipments must be inspected at the time of delivery. If your item is damaged, call us immediately.
Cancellations
Once
an order is placed, we are not able to cancel the order due to the
speed in which we process and ship orders. If you no longer want a
product after the order has been placed, please contact us for a return
merchandise authorization number. If your product has been shipped and you
refuse delivery, you will be held responsible for the cost of shipping
in both directions and restocking fees.
Returns
To
request a return please call us at . Once your return is
authorized, we will send you directions on how to return an item. You
will be responsible for shipping charges and you will be charged a
restocking fee.
Warranty Replacements
All
products are backed by our standard 90-Day Warranty. If your product
stops working within 90 days of receiving the product and we are unable
to resolve the issue through troubleshooting, we will issue a return for
a replacement of the same item.
As part of our inspection process
for warranty replacement requests, all items are tested upon receipt. If
the returned item is found to be in working condition and free of
defects your original item will be returned to you. If the item is
confirmed to be defective, a new replacement unit will be shipped.
If
the product has been altered or physically damaged due to misuse, this
may void the warranty and/or return eligibility of the item. In these
rare cases your return may be denied and the product will be returned to
you.
Exclusion of Consequential, Incidental, and Other Damages, and Limitation of Liability. We will not be liable for:
Consequential
or incidental damages. Damages or loss of any kind whatsoever relating
to loss of profit, loss of data, privacy, confidentiality, inability to
use all or part of the product, personal injury, any direct or indirect
damages arising out of and relating in any way to Wilmington Spy Shop.
This applies even if Wilmington Spy Shop or any supplier or agent has been
advised of the possibility of such losses or damages; even in the event
of fault, tort (including negligence), strict of product liability,
misrepresentation or other reason; and even if any remedy fails of its
essential purpose.
Return Shipping
Return
shipping is paid by the customer for all products, unless the item is
defective and under warranty, or as otherwise specified in a specific
product detail page on our website.
Use traceable shipping method when sending at item to us. We will not be responsible for any lost return shipments.
Unauthorized Returns
Items
returned without a return merchandise authorization issued by us may be
denied and sent back to the customer. To ensure your return is
processed in a speedy manner, we ask that all returns be requested
through our hotline at , so that we may issue the
appropriate authorization and provide instructions on where to send your
item.
Communications
By using the Wilmington Spy Shop website, you consent to receiving electronic communications from us.
Export
You
acknowledge that the Wilmington Spy Shop are subject to United States
export jurisdiction. You agree to comply with all applicable national
and international laws that apply.
Termination
This
License is effective until terminated. Your rights under this License
are terminable by Wilmington Spy Shop at any time without notice.